I’ve been thinking of this post for a while, and have decided that rather than trying to come up with a better way to explain it, I’d just explain how I picture it in my head. Consider this post to be one-part UX design related and one-part insight into my mental processes.
It’s a UX related thing, but I’ve not been able to work out how to explain it particularly clearly. It’s a discussion of the complexity of designing a user experience versus the complexity of the resulting experience, and how it’s far from a one-to-one mapping between the two. By which I mean that a really simple experience can be really complicated and troublesome to design, whilst a complex looking design is often the result of a *lack* of complexity in the design process.